When we use art you provide, the customer assumes full responsibility for all claims and/or litigation arising from alleged infringement of licenses, patents or copyrights on any requested design or copy. It is assumed by Street Graphex, INC. that artwork submitted for printing is being used in full compliance with all applicable laws regarding its usage. Having said that...
First, about the art.
If the artwork needs to be modified or requires multiple color changes, a minimum charge of $25.00 will apply. Artwork will be billed at the rate of $50.00 per hour. If you are sending us a hard copy of your artwork, it should be clean of any smudges or wrinkles and should be larger than actual size you need imprinted. Please remember that a scanned image will only look as good as the artwork provided. (garbage in/garbage out) Small text and detail may look blurred. It will be possible to have our artists re-create your hard copy files at the rate of $50.00 per hour. We will contact you about your project if this is necessary.
Second, send a file that we can accept.
Artwork should be provided in any of the below listed file formats. All fonts must be converted to outlines or must be included (postscript). All files must be in CMYK, not RGB. Please list your colors out in your email to us and indicate any PMS color codes. If you require an exact PMS color match additional charges will apply.
• Adobe Illustrator (.ai files)
• Adobe Photoshop (.psd files)
• Encapsulated PostScript (.eps)
• Portable Document Format (.pdf)
• Tagged Image File Format (.tiff)
Please Zip all files over 5MB. Any other file formats will be reviewed to determine the best course of artwork setup and an estimate prepared accordingly. For extremely large files please contact us for Drop Box information.
Third, The Proof, a very important step to our process.
Upon completion of a proof, the graphics department will e-mail a digital format file to you for review. The client is responsible for approving the proof. An APPROVAL IS NEEDED in order to proceed with production. We retain all correspondance with the customers. Please Review your proof carefully, WE ARE NOT RESPONSIBLE FOR ERRORS OR OMISSIONS ON PROOF SIGNED OFF BY CUSTOMER. Please remember that a minimum $25.00 setup fee will apply to artwork that needs to be edited or scanned or that requires multiple color changes. All graphic fees are based on a $50.00 per hour rate and will be billed for actual hours. Our full service graphics department will be happy to work with you to create your designs but will require pre-payment by credit card or the successful completion of a credit application. Please email to obtain your credit application. No graphics work will be done unless billing information has been obtained. Artwork must be paid for before production of apparel. Any credit from artwork will be applied to your overall bill for products.
Fourth, getting the art to us.
Our preference is that art file(s) be e-mailed to Mark@StreetGraphex.com.
You may also mail your artwork to:
Street Graphex, INC
217 South Main Street
Milbank, South Dakota
When sending artwork via e-mail:
Please email your confirming order with a digital copy of the artwork. Include in your e-mail message, your name, company name, and project/item name. The preferred size of a file is no larger than 5MB. When ordering apparel, please include garments wanted along with quantities per size of garment so that we can confirm availability.
When sending artwork on disk, CD-ROM or thumb drive:
Please enclose a hard copy of the artwork and your confirming order along with the art as well as information about how to contact you. Disk formats we can accept: 3.5 floppy, thumb drive, CD-ROM. Please label packaging accordingly.
Finally, the Acknowledgements.
Order requests will be acknowledged via written estimate e-mailed or faxed to our clients. Upon client approval, we require the client to sign it and fax it back. Electronic approvals will be the same as signatures. Any changes made after client approval has been received for the order may incur additional costs along with production delays.
© COPYRIGHT Any and all artwork created by Street Graphex or any employee of Street Graphex is the property of Street Graphex and may not be used without written consent from Street Graphex. Unauthorized use will be prosecuted to the fullest extent of the law.